Community Action Multicultural Information Network Service (MINS) is a migrant settlement service operating in the Gympie region and providing outreach to Noosa. MINS has been established for more than 20 years and has a demonstrated record of providing individualised, client centred services to meet the needs of new migrants that can assist with supporting a successful settlement.


frequently asked questions

What does MINS stand for?

Multicultural Information Network Services (MINS)

What support does MINS provide?

Provides free support to migrants in their first five years in Australia. This support provides individuals with settlement-related information, advice, and assistance to access mainstream services, social and community participation, enhanced well-being and independence.  This can include support to access Government agencies such as Centrelink, Job readiness, networking, Centrelink, Health, Police, Transport office, employment agencies, Housing, Translation services, Interpreting services, AMEP Programs Tafe and others as necessary.

What if I have lived in Australia longer than five years?

Unfortunately you will not be eligible to be supported as a client of MINS, but referral and information can be provided to you.

Can you help me obtain a Visa?

MINS cannot provide legal advice but assistance with completing forms can be provided in some circumstances.

Where can I find additional migrant resources?

Migrant Support Services

  • Refugee and Immigration Legal Service   Free legal assistance in immigration and refugee matters for people in need –
  • Diversicare –
  • International Organization for Migration –
  • Migrant aged care workers in Australia: do they have poorer quality jobs than their locally born counterparts?  Ageing, Society,  Cambridge Core – Cambridge
  • Migrant Service Organisations – Cambridge
  • Multicultural Services, Ozpol Community Care Association Inc, Brisbane Aged Care – Cambridge
  • Starting the conversation – Fathering Across Cultures –
  • Immigration Consultants Group (Australia), Visa Assistance –
  • Thai E Passport, Royal Thai Embassy Canberra –
  • Prepare your Australian Citizenship, Immigration Direct –

Migrant Resources

  • Australian Passport Office –
  • Home (Department of Transport and Main Roads) –
  • Transport and motoring Queensland Government –
  • Forms for social housing tenants, Homes and housing Queensland Government –
  • PrepL and PrepL Supervisor login (Department of Transport and Main Roads) –
  • Temporary Visa Holders Experiencing Violence Pilot Project, Women’s Legal Service Queensland –

Home affairs and police check information

Home Affairs Service and Support
Home Affairs Forms
Police Checks Information