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Community Action receives funding from both the Commonwealth and State Governments to provide Emergency Relief to people experiencing a financial crisis by providing assistance, such as food, clothing, payment of utility bills, medical expenses, or vouchers for the supermarket, petrol or utilities.
ER support also includes referral to a range of allied and support services to increase people’s wellbeing and help build greater financial capability.
Community Action has developed partnerships with other service providers to allow for increased access points to ER.
ER is financial and material assistance in an immediate crisis. ER support may also include referral to appropriate financial and support services to increase people’s wellbeing and help build greater financial capability.
ER assistance can include food, clothing, pantry items, payment of utility bills, medical expenses, or vouchers for the chemist, supermarket, petrol or utilities.
Young people aged 12 – 25 years can access ER through Community Action Youth Service Resource program, available Monday to Friday from 1.00pm to 3.00pm. An income statement from Centrelink is required prior to assessment.
If you are over 25 years of age – you can access ER from:
Access to ER is based on resources available and the assessment of your unique circumstances. The aim of ER is to alleviate the impact of an immediate financial crisis and therefore we are unable to provide regular assistance. If you have been supported by us in the past, you may not be eligible for further assistance.
All requests for ER will be assessed based on individual need.