Emergency Relief

Community Action receives funding from both the Commonwealth and State Governments to provide Emergency Relief to people experiencing a financial crisis by providing assistance, such as food, clothing, payment of utility bills, medical expenses, or vouchers for the supermarket, petrol or utilities.

ER support also includes referral to a range of allied and support services to increase people’s wellbeing and help build greater financial capability.

Community Action has developed partnerships with other service providers to allow for increased access points to ER.

frequently asked questions

ER is financial and material assistance in an immediate crisis. ER support may also include referral to appropriate financial and support services to increase people’s wellbeing and help build greater financial capability.

ER assistance can include food, clothing, pantry items, payment of utility bills, medical expenses, or vouchers for the chemist, supermarket, petrol or utilities.

Young people aged 12 – 25 years can access ER through Community Action Youth Service Resource program, available Monday to Friday from 1.00pm to 3.00pm. An income statement from Centrelink is required prior to assessment.

 

If you are over 25 years of age – you can access ER from:

  • Gympie Community Place - Money Matters program is available by appointment only. You will need to bring supportive evidence with you to your appointment. For more information or to make an appointment call 5482 1147. The service is located at 18 Excelsior Rd, Gympie.
  • Tin Can Bay Resource Centre – provides ER to both adults and young people living in Rainbow Beach, Tin Can Bay and Cooloola Cove. Access to the service is available via the Tin Can Bay Centrelink Office.

Access to ER is based on resources available and the assessment of your unique circumstances. The aim of ER is to alleviate the impact of an immediate financial crisis and therefore we are unable to provide regular assistance. If you have been supported by us in the past, you may not be eligible for further assistance.

All requests for ER will be assessed based on individual need.

Other services that provide assistance

St Vincent DE Paul (Vinnies)
Victory Care Services
Financial Literacy and Resilience Program (FLARP)