Governance

Community Action Inc is committed to a framework of good governance based on the principles of ethics, transparency and accountability.

We will ensure clear policy and procedure are in place to provide a framework of governance that includes:

  • Laying solid foundations for management and oversight
  • Compliance with legal and contractual obligations
  • Integrity of financial management and reporting
  • Recognising and managing risk
  • Delegations of authority
  • Strategic planning and organisation review
  • Leadership and succession planning
  • Board of management functions and processes
  • Ethical and responsible action
  • Remuneration that is fair and responsible

Board of Management

A passion for making lives better, coupled with an array of skills and vast experience, enables our board members to work together to benefit our community.
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Management Team

Privacy Notice

We are committed to protecting and upholding the privacy rights of our stakeholders.
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Child Safety

We are a child friendly organisation that is committed to protecting the safety and wellbeing of children and young people.
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Access & Equity Principals

Services are available equally to eligible clients without any form of discrimination on the basis of a person's country of birth, language, culture, race, religion, disability, sex or gender.
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Annual Reports

Accountability to our stakeholders.
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Client Services Charter

Our service delivery standards, including what clients can expect from the organisation, their rights and responsibilities.
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Quality Framework

We plan, develop and review our organisation and our services to ensure that we are providing the best possible quality of services to our clients and the most efficient and accountable management practices.
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Complaints & Appeals Procedure

We encourage feedback to help us maintain and improve our service quality.
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